The landscape: AI hype and IT reality
Generative AI changed how people imagine work—but production still runs on scripts, APIs, desktops,
compliance, and humans who need traceability and repeatability.
AI without grounding
Models excel at language and ideas, yet they lack safe, consistent access to your screen, files, and legacy
tools unless you deliberately engineer bridges. “Just ask the bot” rarely survives audit, outages, or
second-shift handover.
Integration fatigue
Every new SaaS promises an API; every team still juggles spreadsheets, PDFs, green screens, and one-off
Python snippets. Glue code multiplies. Knowledge lives in chat logs instead of versioned artifacts.
Time-to-value pressure
IT wants governance; operators want speed. Without a single place to prototype, record, package, and expose
capabilities, “innovation” and “operations” pull in opposite directions.
Trust & locality
Sensitive workflows often require on-machine execution, explicit user consent, and clear
boundaries—not every step should traverse a third-party cloud.